Terms of service

Last updated: September 27, 2026

These Terms of Service ("Terms") govern your use of reprisehealth.com (the "Site") and any purchase you make from us. The Site is operated by Klevahealth Inc. DBA Reprise Health ("Reprise," "we," "us"). By using the Site or placing an order, you agree to these Terms, our Privacy Policy and our Refund Policy. If you don't agree, please don't use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority where you live, to use the Site or buy from us. By ordering, you confirm that you meet this requirement.

2. Health and FDA disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Content on the Site, including our blog and Herb Library, is for general information only and is not medical advice. Talk to a doctor or other qualified healthcare provider before using any supplement, especially if you are pregnant or nursing, take medication, have a medical condition, or are scheduled for surgery. Read the label and follow the directions. Stop use and consult a professional if you have an adverse reaction. Individual results vary.

3. Products and pricing

We try to describe products, ingredients, and prices accurately. Colors and images may vary slightly from the actual product. Prices and availability can change without notice. We may limit quantities, discontinue products, or refuse or cancel any order, including orders that look fraudulent, are placed by resellers, or contain a pricing or description error. If we cancel an order after you've been charged, we'll refund you in full.

4. Orders and payment

When you place an order, you're making an offer to buy. We accept it when we ship it. You agree to give accurate billing, shipping, and contact details, and you authorize us and our payment processors to charge your payment method for the total, including taxes and shipping.

5. HSA/FSA purchases

Some products may be eligible for purchase with HSA or FSA funds through our partner Flex Technology Co ("Flex"). Eligibility depends on your plan administrator, and we don't guarantee that any purchase will be approved or reimbursed. You're responsible for making sure you use your HSA/FSA funds according to your plan's rules.

6. Subscriptions

If you sign up for a subscription, you authorize us to charge your payment method automatically every 30, 90, or 180 days, depending on the plan you choose, until you cancel. We'll email you a reminder 3 days before each charge, and before any price change. You can skip, change, or cancel at any time in your account or by emailing support@reprisehealth.com. Cancel at least 3 days before your next billing date to avoid that charge. Canceling stops future orders but doesn't refund past ones, except as allowed by our Refund Policy.

7. Shipping and risk of loss

We ship within the U.S. and internationally to the addresses listed at checkout. International customers pay any duties, taxes, and customs fees charged on delivery. See our Shipping Policy for details. Delivery dates are estimates. Once the carrier has the package, it's your responsibility, but we'll help if something is lost or damaged in transit. Email us within 14 days of the expected delivery date.

8. Returns and refunds

Our 90-Day Satisfaction Guarantee and other return terms are in our Refund Policy. It applies only to orders placed on reprisehealth.com.

9. Promotions and discount codes

Discount codes are limited to one per order unless we say otherwise. They have no cash value, can't be applied to past orders, and may expire. We may cancel any code or order that we believe is being misused. Each giveaway is governed by its Official Rules. If they conflict with these Terms, the Official Rules control for that giveaway.

10. Text message and email marketing

If you opt in to text messages, you agree to receive recurring automated marketing texts from Reprise at the number you give us. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. You can unsubscribe from marketing emails at any time with the link in any email. See our Privacy Policy for how we handle your information.

11. Reviews and content you submit

If you post a review, photo, comment, or other content, you confirm that it's honest, reflects your own experience, and doesn't violate anyone's rights. You give us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business, including in marketing. We may remove any content for any reason. Please don't post health claims or medical advice.

12. Intellectual property

The Site and its contents, including the Reprise name, logos, product names, text, images, and design, belong to us or our licensors and are protected by law. You may not copy, sell, or use them without our written permission.

13. Prohibited uses

You agree not to use the Site to break any law; to infringe anyone's rights; to upload viruses or malicious code; to scrape, spam, or collect other users' information; to interfere with the Site's security; or to buy products for unauthorized resale.

The Site may link to or use third-party services (for example, payment processors, Shop Pay, Amazon, or Flex). Their own terms apply, and we're not responsible for their content or practices.

15. Disclaimer of warranties

Except for the commitments in our Refund Policy, and to the fullest extent the law allows, the Site and our products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee any particular result from using our products.

16. Limitation of liability

To the fullest extent the law allows, Reprise and its officers, employees, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product at issue. Some states don't allow these limits, so they may not fully apply to you.

17. Dispute resolution

If you have a concern, email support@reprisehealth.com first. Most issues can be resolved quickly that way. If we can't resolve it within 60 days, you and Reprise agree that any dispute will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Either party may instead bring an individual claim in small claims court. You and Reprise each waive the right to a jury trial and to participate in a class action or class arbitration. You can opt out of this section by emailing support@reprisehealth.com within 30 days of first accepting these Terms.

18. Indemnification

You agree to defend and hold Reprise harmless from claims arising from your breach of these Terms or your misuse of the Site.

19. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Subject to Section 17, any court action will be brought in the state or federal courts located in Massachusetts.

20. Changes, termination, and general terms

We may update these Terms. The "Last updated" date shows when, and changes apply to orders placed after that date. We may suspend or end your access to the Site if you violate these Terms. If any part of these Terms is found unenforceable, the rest still applies. These Terms, together with our Privacy and Refund Policies, are the entire agreement between you and us. If we don't enforce a right, that doesn't mean we've waived it.

21. Contact

Klevahealth Inc. DBA Reprise Health
93 Cottage St, Leominster, MA 01453
support@reprisehealth.com · +1 (347) 380-8849