Shipping policy
Last updated: September 27, 2026
U.S. shipping
Orders ship within 1–2 business days, and most U.S. orders arrive within 3–9 business days of ordering. You'll get an email with tracking when your order ships. We ship with USPS or UPS to all 50 states, P.O. boxes, and APO/FPO/DPO addresses; military addresses may take longer.
| Order type | Shipping cost |
|---|---|
| Subscriptions (1, 3, or 6 months) | Free, always |
| One-time purchases | $5 flat rate |
Delivery times are estimates and aren't guaranteed. Faster options, when available, are shown at checkout.
International shipping
We ship to most countries. Rates and estimated delivery times are shown at checkout; most international orders arrive within 2–4 weeks.
Duties and taxes: International customers pay any duties, taxes, and customs fees charged by their country. The carrier collects these on delivery, and they aren't included in our prices. If you refuse a package, we can't refund the shipping charges or any duties and fees. Please check your country's rules on importing dietary supplements before ordering. We can't refund orders held or destroyed by customs.
Amazon orders
Orders placed through Amazon or Buy with Prime are shipped by Amazon, and Amazon's shipping terms apply.
Order changes and address changes
Need to change or cancel an order, or fix your address? Email support@reprisehealth.com as soon as possible. We can only make changes before the order ships. After that, you can still use our 90-Day Satisfaction Guarantee. We're not responsible for orders sent to an incorrect address entered at checkout.
Lost, stolen, or damaged packages
If tracking shows your package as delivered but you can't find it, check with neighbors and your local post office, and wait 48 hours, since carriers sometimes mark packages delivered early. Then email support@reprisehealth.com with your order number. For packages lost in transit or arriving damaged, email us within 14 days of the expected delivery date (with a photo if damaged), and we'll send a replacement or refund.
Heat
Gummies can soften in high heat. In summer, bring packages inside promptly. If your gummies arrive melted or stuck together, email us a photo within 14 days and we'll make it right.
Questions?
Email support@reprisehealth.com.